Privacy Policy and Cookies Usage

Crafted Tours Romania is committed to protecting your privacy in accordance with their obligations under data protection legislation.

We ensure that any personal data shared with us or the personal data that we get from other organisations will be kept safe and will not be used for any purposes that you have not agreed to. Also, we want to inform you that any personal data we are collecting will be used for Crafted Tours Romania purposes only and will not be shared with any third-party organisations.

We collect the following information when you buy one or more products from our website www.crafted-tours-romania.com:

First name and Last name
Email address
Phone number
Your age and weight

We don't collect any credit card payment information. All credit card payments are handled by a third-party specialized company (PayPal).

Social media

We use social media channels to promote our website and travel-related products. We don't require you at any time to log in with your social media accounts on our website. Therefore, we never record your social media passwords or username. But we use an integrated social media plugins into our website, meaning that certain information is shared with these social media providers if you access them.

Cookies Usage

We use cookies to enhance customer experience on our websites. Cookies means that our website will remember you for a particular purpose and particular amount of time.

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. When you access our websites or apps, your device will provide us some information such as type of device, operating system of device you are using or may report any details of website or app crash.

Google Analytics

Crafted Tours Romania uses Google Analytics to analyse the data but we do not collect any personal information. We use this tool to understand how our visitors are using and interacting with our website and apps. This analysis helps us to make improvements to our web services and your online experience.

Data Sharing

Crafted Tours Romania will not sell your data. We will not share your data for marketing purposes unless you have previously provided consent on our website, social media, agent portals or any other digital or document. Likewise, in some circumstances we may need to share your details with business partners or affiliates for processing your bookings (e.g. when you book a tour with accommodation, we may share your name to the hotels for registration).

Your choice

You always have a choice as to whether and how you want to receive communications about our work, products and services. If you do not want us to use your contact details to contact you in the future, you can opt out anytime.

Retention

In accordance with European data protection laws, we hold your information for only as long as necessary for the purpose needed.

How we keep your personal information secure

In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data.

Raising queries or concerns

If you have any questions, comments, or concerns about data protection please write us at office@crafted-tours-romania.com